To tackle this issue, HealthifyMe turned to a collaborative solution with Unscript.AI,. The core idea was to create amore engaging and personalised reminder system It allowed for the creation of personalised video reminders, these reminders were not generic; they were tailored specifically to each user. They included the user's name, appointment details, and even personalised messages.
This level of customization aimed to create a more direct and personal connection with the user.
Another key aspect of this solution was the timing and automation of these reminders. They were scheduled to be sent out some hours before each appointment. This ensured that the reminder was fresh in the user's mind, reducing the likelihood of them forgetting the appointment.
HealthifyMe ensured that the reminders were not only informative but also attention-grabbing. The personalised touch added to the effectiveness of these reminders. By leveraging AI technology by unscript for personalised engagement, they were able to address the issue of missed appointments, thereby enhancing the effectiveness of their service and improving user health outcomes.
